Make your new 'home from home' here
Residents’ rooms are homely and can be decorated accordingly to individual taste. We welcome the addition of small personal possessions to make it a proper 'home from home'. There is a friendly and tranquil atmosphere in our communal living area and we have two small conservatories in which residents may spend some 'quiet time'.
If you are privately funded, you may apply directly for a place. If you need financial assistance, an application will need to be made to the Local Authority who will carry out an assessment of need, including assessing financial means, to determine your level of entitlement as a contribution toward the costs of accommodation and care. Edgemont View carries out a comprehensive pre-admission assessment on each prospective resident, and there is a one month trial period to ensure that the home is able to offer you the appropriate care, and that you are content with our ability to meet your needs and requirements.
Meeting your specific needs
Your needs are our concern, and Edgemont View provides aids and equipment to ease your daily routine and meet your special requirements. General facilities include a passenger lift serving all floors, in-house laundering (apart from specialist or dry-cleaning), lockable facilities in all bedrooms, and a lock for your room. Or should you prefer, you can ask for your possessions to be stored in the main house safe. There is a nurse call system throughout the home, as well as a comprehensive fire detection system.
The home has an extensive range of specialist equipment to cater for particular needs, including assisted power-operated baths, assisted showers, electric height-adjustable and reclining beds. A hairdresser visits fortnightly, although you are free to also invite your own, or to have your key worker attend to your hair. A chiropodist also regularly comes for appointments. You can retain your own GP, but if this is not possible for whatever reason, Edgemont View can offer you a choice of doctors who attend to residents of the home.
We ensure continuity of daily care through a hand-over system during shift changes, when residents’ current needs are discussed and arranged. The public and private rooms as well as the gardens are entirely wheelchair accessible.
Socialising
Your family and friends are welcome to visit at any time, and tea or coffee and biscuits are always available. You can entertain visitors in your room, chat in the pleasant lounge, or you can take a stroll in the gardens. Residents come and go freely. They often join their families and friends away from the home for excursions, meals, or just to have a day out. There are plenty of opportunities to make friends with other residents and the friendly staff are always there for a chat.
Keeping active
Whether you want peace and quiet or a stimulating daily round, Edgemont View will enable you to fill your days in the way you choose. You may wish to relax in the comfortable and spacious television lounge or sit quietly in the attractive conservatory. If the weather is warm enough, you can always take some fresh air and a cup of tea on the wheelchair accessible terraced balcony overlooking the garden. If you enjoy gardening, you can adopt an area in the garden to look after. You are encouraged to develop and pursue any hobbies or interests you may have.
The Activities Coordinator at Edgemont View will always ensure that you are invited to join our events, excursions and any other activities that take place, however, your decision whether to take part or not will always be respected. Residents go on shopping trips, or have outings to parks, gardens, country houses and other places of interest.
Within the house we arrange sing-a-longs, quizzes, visiting entertainers and craft making – and new ideas are always welcome! We also compile a quarterly newsletter for our residents to enjoy. With all of these opportunities for activities in the home or for getting out for the day, you need never be without something interesting to do.
Good home cooking
The cooks take pride in the high standard of their home cooking, using fresh local ingredients. Menus are regularly reviewed, and we will make every effort to cater for your particular tastes and preferences or special dietary needs. All mealtimes are flexible and residents can arrange to have their meals provided in their rooms, or in the dining room.
Having your say
It is important for the residents, as well as their friends and relatives, to be able to have their say about the running of the home. We hold resident and family meetings every six months and have regular reviews with residents. To be able to continually improve the delivery of your care, we listen actively to you. Individual meetings can also be arranged at any time to discuss more personal matters. The manager or your key worker are also on hand to discuss any concerns, at any time.
Complaints are rare but if they do arise we try to address your concerns immediately.
The home has a complaints policy and there are procedures in place to ensure that any complaint is properly, promptly and fairly investigated. Independent Inspection Officers regularly inspect the home, and you have free access to these officers should you feel it necessary to discuss your concerns with them.